Refund policy

Customer satisfaction is important to TedTool.

Returns

• Returns may be requested within 14 days of delivery.
• Items must be unused, in original packaging, and in resellable condition.

Non-Returnable Items

• Customized or personalized products
• Used or damaged products caused by customer misuse

Refund Processing

• Refunds are processed within 5–10 business days after returned items are inspected.
• Shipping fees are non-refundable unless the product is defective or incorrect.

Damaged Products

Customers should report damaged or incorrect items within 48 hours of delivery with supporting photos.

Contact

Phone: +44 1179 611945